1. 100% money back guarantee

We offer a 100% money back guarantee. We're confident that you'll love our wine, but if you don't, we'll refund you.

Goodwill Wine will also provide a replacement or refund if some or all of the bottles of wine in a case are broken, corked, oxidized, not of merchantable quality or not consistent with our detailed tasting notes. We will refund you as soon as the wine is picked up and received back into our warehouse, at Goodwill Wine’s expense.  

The following conditions for refund apply.

- No more than two bottles from any single twelve-bottle case, or one bottle from any single six-bottle case may be opened.
- Where possible, the remaining contents of the offending bottle is returned, if the return is for any reason other than breakage.
- Goodwill Wine must be notified of the problem within 30 days of receipt of of the goods. Where purchases fall outside of this timeframe or more than two bottles have been opened, the matter will be dealt with on a case by case basis.
- Any wines returned must be in their original box, or securely packaged, to avoid any further breakages.